Privacy Policy
Effective Date: March 2026
1. Who We Are
This website (www.vannalifeandlaw.com) (“Site”) is operated by Vanna Nhoung-Henretty, founder of Life & Law by Vanna (ABN 60 334 166 863) and practising as a legal practitioner under Wirun & Co Lawyers (ABN 81 632 742 926).
Throughout this policy, “we”, “us” and “our” refers to Vanna Nhoung-Henretty operating in her professional capacity.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. What Personal Information We Collect
We may collect personal information when you:
Submit an enquiry through our website
Book an appointment via Calendly
Purchase a digital product
Engage our legal or coaching services
Communicate with us by email or phone
The types of information collected may include:
Name
Email address
Phone number
Billing details (processed securely via Stripe)
Information you provide relating to your legal matter
Technical data such as IP address and website usage data
We do not collect sensitive information unless it is reasonably necessary for the provision of legal services.
3. How We Collect Information
Information is collected:
Directly from you when you submit forms or communicate with us
Via third-party service providers such as:
Calendly (appointment scheduling)
Stripe (payment processing)
Google Analytics (website usage tracking)
We do not sell or rent your personal information.
4. How We Use Your Information
We use your information to:
Respond to enquiries
Provide legal services
Process payments
Deliver digital products
Improve our website functionality
Comply with legal and regulatory obligations
Your information will only be used for the purpose for which it was collected, unless otherwise permitted by law.
We do not use your personal information for direct marketing unless you have expressly consented.
5. Payment Processing
Payments are processed securely through Stripe.
We do not store your full credit card details on our servers.
Stripe handles payment data in accordance with its own privacy and security policies.
6. Website Analytics & Cookies
We use Google Analytics to understand how visitors use our website. This may collect information such as:
Pages visited
Time spent on site
Device type
General geographic location
This data is anonymised and used for website improvement purposes.
You may disable cookies through your browser settings.
7. Storage and Security
Your personal information is stored securely using:
Australian-based hosting services
Secure email systems
Password-protected devices
Industry-standard security practices
While we take reasonable steps to protect your data, no online transmission is completely secure.
8. Disclosure of Information
We may disclose personal information:
To service providers assisting in delivering our services
Where required by law
To courts or regulatory bodies where necessary
We will not disclose your information for marketing purposes without your consent.
9. Access and Correction
You may request access to your personal information or request correction by contacting us using the details below.
We will respond within a reasonable time frame.
10. Overseas Disclosure
Some third-party providers (such as Google Analytics or Stripe) may store data outside Australia. We take reasonable steps to ensure such providers maintain appropriate privacy safeguards.
11. Complaints
If you believe your privacy has been breached, please contact us first so we can attempt to resolve the issue.
If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
12. Contact Details
Vanna Nhoung-Henretty
Life & Law by Vanna
Practising under Wirun & Co Lawyers
Email: office@vannalifeandlaw.com
13. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page.
